Contact and support
Support
Open Support from your menu to reach us. It's the fastest route because your account details come with the message.
What to include
- What you were doing and what you expected
- What happened instead, word for word if there was a message
- The page you were on, and the date and time
- A screenshot, if you have one
Common things support can fix quickly
- A connection or enrollment that hasn't been approved
- A duplicate instructor or aircraft record
- An instructor record awaiting review
- A ground school subject credited to the wrong student
Feature requests
Tell us. Log Scan Pro is built from what pilots, instructors and schools actually run into, and requests genuinely shape what gets built next.
Something urgent about a flight
Support is not an operational service. For anything affecting a flight you are about to make, use your official preflight briefing sources and your own judgement as pilot in command.