Log Scan Pro — The Smart Pilot's Logbook
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Contact and support

Support

Open Support from your menu to reach us. It's the fastest route because your account details come with the message.
Support

What to include

  • What you were doing and what you expected
  • What happened instead, word for word if there was a message
  • The page you were on, and the date and time
  • A screenshot, if you have one

Common things support can fix quickly

  • A connection or enrollment that hasn't been approved
  • A duplicate instructor or aircraft record
  • An instructor record awaiting review
  • A ground school subject credited to the wrong student

Feature requests

Tell us. Log Scan Pro is built from what pilots, instructors and schools actually run into, and requests genuinely shape what gets built next.

Something urgent about a flight

Support is not an operational service. For anything affecting a flight you are about to make, use your official preflight briefing sources and your own judgement as pilot in command.

Log Scan Pro User Guide — Contact and support